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UPDATE: Cricket Wireless tweeted that service had been fully restored, but users may need to turn their devices off and back on again.
#CricketNation, service has been fully restored. Technicians worked around the clock to resolve the issue. We sincerely apologize.
Cricket Wireless (@Cricketnation) June 4, 2016
We apologize again for any loss of service. You may need to power your phones offand then back on to restore service.
Cricket Wireless (@Cricketnation) June 4, 2016
Previous story continues below:Some customers of one wireless company are hearing nothing but crickets Friday evening.
Cricket Wireless users across the nation took to social media to report issues with voice and data service.
The company tweeted that they are working on the problem, but says there is no timeframe for a fix.
We are aware of a service issue affecting some customers & are working quickly to resolve it. We apologize for this inconvenience.
Cricket Wireless (@Cricketnation) June 3, 2016
The website Down Detector, which tracks outages and downed websites, showed the affected areas as of 7 p.m. PT. The website also reported a large spike in recent outage reports from consumers.
Cricket Wireless outage map courtesy of Down Detector. (Google Maps)
The cities most affected include Houston, Phoenix, Chicago, San Antonio, Denver, Mountain View, Philadelphia, Los Angeles, Las Vegas, and Portland, according to Down Detector.
On its website Cricket Wireless says it covers 317 million people with its no-contract service.
Cricket operates using AT&T cell towers, but AT&T customers have not been reporting the same level of outages.
Many Cricket Wireless customers took to Twitter Friday evening to complain:
Cricket Wireless is REALLY living up to their name today. All crickets with this outage. My bill better be just as quiet too. @Cricketnation
#EpicFestVI (@CainMcCoy) June 4, 2016
@Cricketnation @att Your websites have*zero* info regarding widespread outage. I"d call u but THE NETWORK IS DOWN.
Mark Challen (@mcair01) June 3, 2016
#CricketWireless is not working on North Texas. For the past 3 hours no service, no e-mail, no data, no calls in or out. Anyone else?
John Wannamaker (@johnkwann) June 3, 2016
.@Cricketnation And you will be issuing credit for this inconvenience, presumably? This is ridiculous.
Stephen Wicken (@skwicken) June 3, 2016
Source: http://fox13now.com/2016/06/03/cricket-wireless-outages-affecting-customers-across-the-country/
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